L’Oreal Against eBay

I was disappointed to learn that Belgian courts dismissed L’Oreal’s claims brought against eBay over the sale of counterfeit Lancome fragrances and cosmetics on the site. The Lancome brand is part of our L’Oreal family under our Consumer Luxury division.

Because of the demand, performance and popularity of many of brands including our salon professional products, our company is challenged across all brands to educate our customers about the risks of purchasing products outside of authorized retail channels such as eBay. Across our global organization, L’Oreal is fighting to ensure that when you purchase one of our brands you are receiving an authentic and safe product. Remember, cosmetics, hair products and fragrances touch your body and our company’s high level of quality control for all of our products ensures that you are using products that include ingredients displayed on the packaging. L’Oreal is appealing this decision. I’ll keep you posted as developments occur and how this impacts our Professional Products division!